Privacy Policy

1. Introduction

S.H.A.R.E. Alliance ("we," "us," or "our") is committed to protecting the privacy of every individual who interacts with our organization, programs, and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or submit a food support application. Please read this policy carefully. If you do not agree with its terms, please do not use our services.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, phone number, email address, and mailing address.
• Household Information: Household size, ages of household members, and household type.
• Eligibility & Need Information: Description of current hardship, SNAP benefit status, and assistance frequency requested.
• Dietary & Medical Information: Food allergies, dietary restrictions, and medical conditions affecting food needs.
• Emergency Contact Information: Name, phone number, and relationship of an emergency contact.
• Service History: Prior assistance received from S.H.A.R.E. Alliance.

3. How We Use Your Information

We use the information we collect solely to:

• Determine eligibility for food support services.
• Prepare and tailor food packages to your household's specific needs.
• Contact you to schedule pickup appointments or delivery arrangements.
• Send renewal reminders and program updates.
• Improve the quality and reach of our programs.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

4. Data Security & Confidentiality

All application data is stored securely on encrypted servers and is accessible only by authorized S.H.A.R.E. Alliance staff and board members with a legitimate operational need. We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No system is 100% secure; however, we make every reasonable effort to protect your data.

5. Data Retention

We retain your personal information for as long as necessary to provide you with services and for legitimate organizational purposes. Applications that are denied or inactive for more than 24 months may be anonymized or deleted, unless retention is required by applicable law.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to our operational needs.
• Withdraw consent to be contacted at any time by notifying us in writing.

To exercise any of these rights, please contact us at info@SHARE-Alliance.net.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information directly from children. Information about minors in a household is collected only as part of the adult applicant's household data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: